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The Minister Responsible for Novopay, Steven Joyce, says school staff who were overpaid by Novopay and haven’t responded to efforts to recover that money will now start being referred to a debt collection agency.

The use of debt collectors was suspended in March 2013 for school staff who were overpaid when Novopay was first launched, due to an unacceptable error rate and the consequent pressure placed on affected staff and administrators. Those who owed $100 or less had that debt written off.

Minister Responsible for Novopay, Steven Joyce has today announced two reappointments to the board of Education Payroll Limited.

Dame Patsy Reddy has been reappointed for one year as the Chair of Education Payroll Ltd, the company established in 2014 to operate the schools payroll. Murray Jack, former Chair of Deloitte New Zealand, will also serve another year on the board.

"Both Dame Patsy and Mr Jack have, provided strong leadership and guidance to date to enable stabilisation of the education payroll," says Mr Joyce.

Minister Responsible for Novopay, Steven Joyce, has congratulated school administrators and Novopay staff and contractors for the strongest result yet for the busiest payroll period in the school year. 

Mr Joyce has today released reports on complaints and notifications for Pay Periods 22-26, which is known as the Start-of-Year period. During the Start-of-Year period, administrators and the payroll company must enter and re-enter payroll information for some 40,000 new and returning staff for the start of the school year.

Minister Responsible for Novopay, Steven Joyce, is encouraged by latest figures that show the error rate for the schools payroll is continuing to reduce.

Mr Joyce today released the reports on complaints and notifications for Pay Periods 20 and 21 which, together with Pay Period 19, are known as the “end-of-year” period.