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Hon Heather Roy speech to the launch of ‘The ORB' (Online Reporting Button); New Zealand Police National HQ, Molesworth Street, Thorndon, Wellington; Thursday, August 5 2010.

Hon Heather Roy speech to the First Reading of the Credit Reforms (Responsible Lending) Bill; Parliament, Wellington; Wednesday, July 21 2010.

Minister of Consumer Affairs Heather Roy today released the 'Consumer Law Reform' discussion document - the result of work the Ministry of Consumer Affairs has undertaken over the past year to revi

Minister of Consumer Affairs Heather Roy today announced that Financial Services Complaints Limited (FSCL) and the Insurance & Savings Ombudsman (ISO) are the first financial sector consumer di

Hon Heather Roy address to the Australia and New Zealand Ombudsman Association (ANZOA) conference; the Holiday Inn, Featherston St, Wellington; Friday, May 7 2010.

New requirements for water efficiency labels will help consumers make informed choices about water consumption and relative water efficiency when purchasing washing machines, dishwashers, taps, toi

Minister of Consumer Affairs Heather Roy was today pleased to launch Complaintline - a new gateway website for disputes resolution and investigation agencies that provide the New Zealand public wit

Hon Heather Roy speech to launch Complaintline; Grand Hall, Parliament; Wednesday, March 17 2010.

Hon Heather Roy speech to the TrustPower National Community Awards; World of Wearable Arts & Classic Cars Museum, Quarantine Road, Nelson; Saturday, March 13 2010.

Hon Heather Roy presentation to the Employers and Manufacturers' Association (EMA) Northern Members Policy Forum on 'One Law - One Door'; EMA Boardroom, Khyber Pass Road, Grafton, Auckl

Hon Heather Roy speech to launch Fraud Awareness Week 2010; Vodafone, Viaduct Harbour Avenue; Auckland; Monday March 1 2010.

With Christmas fast approaching New Zealanders should be aware of their rights under the Consumer Guarantees Act (CGA) before making purchasing decisions or buying an extended warranty, Minister of

Hon Heather Roy address to Consumer NZ 50th Board Meeting; Wellington; Friday, December 11 2009.

Minister of Consumer Affairs Heather Roy today congratulated National MP Amy Adams on the passing of her Fair Trading (Soliciting on Behalf of Charities) Amendment Bill through its First Reading in

Hon Heather Roy address to the Advertising Standards Authority ; Turnbull House, Bowen Street, Wellington; Tuesday, December 8 2009.

Financial Services Complaints Limited (FSCL) has become the first body to apply to set up a financial sector consumer disputes resolution scheme under the Financial Service Providers (Registration

Hon Heather Roy presentation to the Ministerial Council of Consumer Affairs (MCCA); Perth, Australia; Friday, December 4 2009.

Hon Heather Roy speech to the Combined Ministry of Consumer Affairs Stakeholders meeting; Ministry of Economic Development, Bowen St, Wellington; Monday, November 30 2009.

Minister of Consumer Affairs Heather Roy today released the National Consumer Survey 2009 - a survey of consumer awareness, experience and perceptions, and consumer legislation conducted from June-

Hon Heather Roy speech to the New Zealand Juice and Beverage Association Annual Conference; Novotel Lakeside Hotel, Lake End, Tutanekai Street, Rotorua; Thursday, October 1 2009.

Hon Heather Roy opening address to Financial Summit 2009; Otara Music and Arts Centre; cnr Newbury St & Bairds Rd, Otara Town Centre, Otara, Auckland; Friday, September 25 2009.

Following on from the success of the Ministry of Consumer Affairs-led Financial Summit in 2007, Minister of Consumer Affairs Heather Roy will this week host Financial Summit 2009 at the Otara Music

Minister of Consumer Affairs Heather Roy today released the annual reports from Motor Vehicle Disputes Tribunal (MVDT) adjudicators Chris Cornwell (upper North Island) and Nicola Wills (lower North

Minister of Consumer Affairs Heather Roy today released a discussion document - titled the 'Review of the Operation of the Credit Contracts and Consumers Finance Act 2003' - which reviews consumer