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Consumer Affairs

Associated Ministers

1 October, 2009

Slaking The Nation's Thirst

Hon Heather Roy speech to the New Zealand Juice and Beverage Association Annual Conference; Novotel Lakeside Hotel, Lake End, Tutanekai Street, Rotorua; Thursday, October 1 2009.

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25 September, 2009

Financial Summit 2009 - Opening Address

Hon Heather Roy opening address to Financial Summit 2009; Otara Music and Arts Centre; cnr Newbury St & Bairds Rd, Otara Town Centre, Otara, Auckland; Friday, September 25 2009.

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23 September, 2009

Financial Summit 2009

Following on from the success of the Ministry of Consumer Affairs-led Financial Summit in 2007, Minister of Consumer Affairs Heather Roy will this week host Financial Summit 2009 at the Otara Music and Arts Centre in Auckland.

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23 September, 2009

Adjudicators Reports Suggest Law Changes

Minister of Consumer Affairs Heather Roy today released the annual reports from Motor Vehicle Disputes Tribunal (MVDT) adjudicators Chris Cornwell (upper North Island) and Nicola Wills (lower North Island and South Island) for the period July 1 2008-June 30 2009.

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22 September, 2009

Consumer Credit Law Being Reviewed

Minister of Consumer Affairs Heather Roy today released a discussion document - titled the 'Review of the Operation of the Credit Contracts and Consumers Finance Act 2003' - which reviews consumer credit law.

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22 September, 2009

Financial Summit 2009

Following on from the success of the Ministry of Consumer Affairs-led Financial Summit in 2007, Minister of Consumer Affairs Heather Roy will this week host Financial Summit 2009 at the Otara Music and Arts Centre in Auckland.

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25 June, 2009

Bill Signals Improvements To Motor Vehicle Sales Regime

Minister of Consumer Affairs Heather Roy has spoken to the First Reading of a Bill designed to improve the Motor Vehicle Sales Act 2003 and make changes to the registration of motor vehicle traders, information disclosure and the Motor Vehicle Disputes Tribunal.

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23 June, 2009

Financial Service Dispute Resolution Scheme On Its Way

It is vital that consumers have easy access to quality dispute resolution, and yesterday I released two discussion papers that address consumer complaints about financial service providers, Minister of Consumer Affairs Heather Roy said today.

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19 June, 2009

Don't Pay More Than You Have To This Winter

Minister of Consumer Affairs Heather Roy today reminded consumers that they shouldn't have to switch heaters off and shiver in blankets in order to cuts costs and save money on their power bills this winter.

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6 April, 2009

Mortgage Payment Relief Already Available

While the Australian Government has announced a new approach of assisting mortgage borrowers in financial difficulty, New Zealanders should be aware that similar relief is already available under the Credit Contract and Consumer Finance Act, Minister of Consumer Affairs Heather Roy said today.

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13 March, 2009

Effective Market And Consumer Choice

Opening address to the Cosmetic, Toiletry and Fragrance Association of New Zealand's Annual Industry Conference; Sky City, Auckland; Friday, March 13 2009.

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9 March, 2009

Fraud Awareness Week 2009 Increases Public Vigilance

Fraud Awareness Week 2009 has been a resounding success: people are more aware of fraud in the community and are visiting the Ministry of Consumer Affairs' 'Scamwatch' website - the message is getting out there and reaching people, Minister of Consumer Affairs Heather Roy said today.

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2 March, 2009

Turn The Tables On Scammers And Fraudsters

Speech to the launch of Fraud Awareness Week; Trade Me, Level 3, NZX Centre, 11 Cable Street, Wellington; Monday, March 2 2009.

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2 March, 2009

Scams Target You - Protect Yourself

Minister of Consumer Affairs Heather Roy today launched Fraud Awareness Week - a joint initiative between the Ministry of Consumer Affairs and the Commerce Commission, as part of the Australasian Consumer Fraud Taskforce, that raises awareness of scams in the community.

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24 February, 2009

Minister To Launch Fraud Awareness Week

Minister of Consumer Affairs Heather Roy will next week launch Fraud Awareness Week - a joint initiative that focuses on raising awareness of scams in the community.

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22 January, 2009

Less Is More - Can Legislation Improve Consumer Confidence?

Speech to the Marlborough Chamber of Commerce; Wednesday, January 21 2009.

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23 December, 2008

Minister Releases Motor Vehicle Disputes Tribunal Reports

Minister of Consumer Affairs Heather Roy today released the annual reports - for the period July 1 2007-June 30 2008 - from the adjudicators of the upper North Island (Chris Cornwell), lower North Island and South Island (Nicola Wills) Motor Vehicle Disputes Tribunal.

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4 December, 2008

Choice & Confidence Best For Consumers

Minister of Consumer Affairs Heather Roy today released the Briefing for the Incoming Minister (BIM), prepared by the Ministry of Consumer Affairs and noted that the portfolio faces many challenges - but also significant opportunities.

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